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Frequently Asked Questions

Written by Andrew Hartpence
Updated yesterday

Am I able to schedule 1:1 time with you?

Yes! We're here to talk about how to use QUANTIS, equity investments, or anything else. Ask QUANTIS in-app to schedule some time with us.

Futures trade nearly 24 hours. Why do your reports only show from 9:30 AM – 4:00 PM ET?

QUANTIS’ analytics and forecasting are currently tuned to the normal NYC market session. If you would like to be able to choose different time frames, please let us know.

Why doesn't your candlestick chart match TradingView?

During contract rollover periods our data source may sometimes drift away from what TradingView shows. Our overall stats and predictions are still valid. Make sure that you double-check your price targets before placing a trade.

Am I able to submit a feature request?

If you have an idea on how to improve QUANTIS, we want to hear it! Please drop us a line via the in-app support messenger.

Why do candlestick charts and live tracking only work for a few strategies and tickers?

While we're in early access, live data and candlestick charts are currently supported only for the NQ and ES futures contracts. These markets allow us to deliver the highest data quality and system reliability while we continue to scale our infrastructure.

Our roadmap includes expanding coverage to over 3,000 of the most actively traded instruments across Futures, Equities, Crypto, and Forex. As an independent startup operating without external funding, we are rolling out additional tickers in phases to ensure performance, accuracy, and stability remain uncompromised.

If there is a specific ticker you would like us to prioritize, please contact us and let us know. User demand directly influences our expansion roadmap.

What does Early Access mean and how long will QUANTIS be in Early Access?

Early Access gives you the opportunity to use and explore the MVP version of QUANTIS while we actively continue building and improving the platform. During this period, you’ll have full access to the core features, but you may see reports, controls, charts, and workflows evolve as we refine the product.

Because we’re moving quickly, some features may change, improve, or be replaced without prior notice. We recommend checking our "What’s new in QUANTIS" support page regularly to stay up to date on new releases, improvements, and what’s coming next.

Even though QUANTIS is still in Early Access, we believe the terminal is already powerful enough to meaningfully improve your trading process and decision-making today. We use the currently deployed version of QUANTIS in our trading every day.

We plan to remain in Early Access through the end of 2026. During this time, development will accelerate as we expand features, improve performance, and harden the platform. Be sure to keep QUANTIS up to date so you always have access to the latest features and security updates.

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